I need to start wearing a big sign on my shirt that reads "I don't make the prices, I just pour the drinks". If it were up to me I would give everyone free drinks and just collect their tips. (If it were up to me I would also never pay taxes, never have to work again, and shop all day long, but I digress) Clearly, the owner is greedy and wants to make a profit off the business he owns (gee, who wouldathunk). I had yet another customer complain about prices tonight. His friends and he approached the bar. One of his friends I know as a regular, who always order patron shots. He knows how much they cost.
Well, patron regular's friend was paying for the shots tonight and of course they asked for patron. As I'm pouring the shots he starts whining about how they aren't in "real" shot glasses. OK. For the entire three years of my employment we have used plastic after nine o'clock. Frankly, I am constantly serving someone. When I get done with one whiny customer, I am off to the next. So if we were to use glassware we would have to not only have someone on staff to solely constantly clean dishes, we would need like a 1,000 shot glasses. Secondly, we use plastic because the whiny customers like to throw things.. and the last thing we need is to have glass breaking all over the bar. And lastly, our glass shot cups pour the exact same amount as our plastic.. I've tested it.
So, I just ignored his comment because I didn't care enough to explain this to him. Then, before I finish pouring, he's like "ughh how much is this going to be". I tell him 19.00 for the three shots. First he gets pissed at his friend and gives him a piece of his mind. Then he hands me his credit card and says "just run it and get away from me". Really? So not only am I acting as your personal ATM, I am now your servant. What a whiny jerk.
I would like to propose an experiment. For one night I am going to keep track of how many people tell me thank you, or ask please. I'm going to bet it will be under 10.
It's All in How You Say It
3 weeks ago