You would think that the closer to the holidays.. the friendlier the patrons.
In my experience it's the exact opposite. People spend all day shopping .. shoulder to shoulder with complete strangers fighting over a pair of shoes that are fifty percent off or a coat that is practically free .. and they are grumpy. So instead of enjoying a relaxing meal.. they take their anger out on their servers.
I think the same happens when families eat out. There is more pressure by parents to get their kids everything they want and more. I don't know how many times I've heard "Did you get me that bike, mom? I really want that bike. Christmas won't be the same without that bike." Well sorry to tell you sonny but Christmas will be exactly the same.. the snow won't melt just because your bike doesn't show up on Christmas morning. I just want to shake the kids and be tell them Christmas is about spending time with your family.. NOT about how many gifts you get.
You might think that big rant has nothing to do with waiting tables or bartending. But believe me you, it does. Parents are exhausted from fighting with their kids about cutting back on presents.. and annoyed at the crowded shopping centers. They don't want to slave over the stove.. so they go out to eat. But the restaurants they can afford are just as crowded. They wait for forty five minutes and when they finally get seated they don't have a patient bone left in their bodies. Or they need a cold beer after a long day and walk into the bar and stew in their frustration. Eventually all these patrons take their anger out on the server.. in words and in minimal tips.
I wish Christmas was less about gifts and more about the spirit of Christmas and spreading that spirit around. I think everyone would be happier... well everyone but the kids.
It's All in How You Say It
3 weeks ago